If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I currently have the £10 sim deal with 2GB data, unlimited texts, 1000mins calls - and naturally it works perfectly fine in the UK. I'm now in Spain for a prolonged period of time and wish to allow roaming abroad whilst over here (£25 optional ext...
Hello I haven't topped up my EE in around 2 years and didn't know that was the reason why I wasn't getting any codes from my phone number until now. Is there any way I could re activate my phone number? I still have my old simcard with the number
I’ve bought a subscription sim pack by accident but I just wanted to top it up. Can I just ignore the fact it’s a subscription sim and just top it up like I normally would? Thanks in advance.
I've received a text saying that as I haven't made a chargeable call or text for six months, my credit will be lost and my number will be disconnected in the next three months. However I have been using the phone whilst I have been abroad so cannot ...
Hi, I’m going to the USA soon and I tried to text ‘ROAMING PASS’ to 150 but it says it’s only available for pay monthly customers. Is there a way for me to use my data allowances in the USA as a PAYG customer? Can I buy data add-ons when I land in th...
Against my better judgement I thought I’d try and see why I’m only getting 8gb for £10 when at the supermarket checkout I see ee advertising 20gb for £10…..Sure enough the dreadful ee website won’t help…..my cynical side knows this is intentional as ...
I have a mobile wifi device that is PAYG. I know I cannot change the setting in the app, but I when I call the number for a non-ee device ********** it asks for a tesco mobile number (the network for my phone). What is going on. [Mod edit: Please do ...
Hi I have recently gone to a payg. Can I use my phone in Turkey? And how do I top up whilst in Turkey.thank you
Help!!! I'm in south Korea and forgot to text ROAMING to 150 before leaving... I have an extremely ill parent in the UK and need to be in constant comms with family... Currently I cannot make calls or send texts (iMessages possible where wi-fi e.g. c...
