If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I had topped my credit up ready for the renewal, but it didn't renew and my credit is gone. There are signal issues in the area (this has been happening over the last few weeks) and the service connection is unstable.
Recently received new phone and sim card, but says not registered on network & emergency calls only.On phone status page it says "Network: unknown" "mobile network state: disconnected"Phone is Samsung Galaxy Young2 purchased a few years ago (along w...
Anyone else having problems using online top up services? I’m constantly getting error on my screen. Back from being abroad.. it’s been a year. Do you think I’ve lost the number?
Charged twice incorrectly have chased but nothing yet. Helpful staff on the phone but refund still not agreed. Please process ASAP and advise for long
HiTravelling to Spain in June and will be there on the 6th when the new charges kick in, I have a couple of questions.I'm assuming I'll get a message informing me on the 6th that I will be charged?Will the charge be taken direct from the card associa...
I paid 15£ topp onAnd I had no dataSo I bought add on of 25£ in addition to the credit of 15 to get the 40£ unlimited data. Now I don't have anything. I paid in total 40£ and I can't use data on my phone.Need help it is very frustrating
How are the services
I flagged this one up in the original thread discussing the upcoming implementation of roaming charges for PAYG, but it seems to have gone unnoticed and no one else has mentioned the potential issue since, so I thought I would post once again to chec...
How do I add a 2nd sim to my ee pay as you go account?
