Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Keeping Data only Sim on Backup Router

Hi, I've got a 12 month EE Data Only Sim https://www.amazon.co.uk/gp/product/B09BFXRM4C/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 which I uses as backup for my internet service. It's installed into a Huawei 4G router.Fortunately my main interne...

Resolved! WI-FI WORKS BUT NOT THE MOBILE DATA ON MY IPHONE 6 OR 7

Hello,I had an iPhone 6 - with a ee sim and a 'pay as you go' plan. The wifi on my phone works perfectly but when I leave the house the mobile data just does not work. Says 'no internet connection'. I thought it was the phone but now I have an iPhone...

Cant make international calls or texts

I am trying to make international calla and texts after texting call abroad to 150 and topping up so I have a balance besides my pack. I have done a community search and can't find a solution.

PAYG sim not connecting to internet in France

Hi. I've bought a new PAYG SIM with a £15 for 15GB over 30 days pack. Put it in my 4G Huawei mifi in France. Phone number showing correctly. All settings seem ok. It's picking up Orange France 4G signal. I've received messages from EE saying it's all...

Would like access to BT sports mobile app at a special rate

I bought a Ee pay as you go Sim from the pound shop. It's 5GB for 10GBP with 20GB extra for the first six months. See image at this link I would like access to BT sports app at a discounted rate. 1)What promos are there for this? 2) Do I have to swit...

Resolved! Calling Overseas

What is EE tariff policy for calling overseas?

Resolved! Unable to buy addons

just top up withj credit but due to system error unable to buy addon data which is urgent for me !

Trying to top up, clicking on Top Up My EE always takes me to the register page

Cannot get past the register page, I am already registered and am trying to top up my registered device

Resolved! sim card hibernated how do I reactive it

used sim in MiFi unit in motorhome and due to Covid haven't used it for some time. I've put £20 credit onto my account but still won't work. Any suggestions?

Pay as you go

Forum Posts