If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought ten pound data but it did not work yetplease let me know and help
Hi, my contact expired on 22/9/22.i gave 1 months notice on 22/8/22 to switch to pay as you go once it expires so i can keep my number. As i am in pakistan now for 3 months, im not receiving no texts or calls whilst im in pakistan. What do i do to ke...
Hi there, I want to add more data on to my pack, when I add on and go to pay it says it 10GB for £13.00 but it says it will expire today? I was just wanting a bit more understanding, is the data only for today or will I be able to use it from today o...
Can someone tell me how to remove content lock? Without a credit card?
Hello I’ve got a pay and go sim but no text or calls seems to be working whiles am aboard it won’t allow me to ring ee to ask them to sort it over the phone any help?
How do I get a replacement pay as you go SIM card to fit a new phone?
Hi, I am currently on my 2nd month of £15 payg plan, but I don't get my unused data to rollover on the current new pack as advertised. For your information, I have 23 GB of unused data from the expired pack on previous month, which is alot to waste.M...
Hi,I got a PAYG sim advertising 15gb data, unlimited texts and minutes.It worked fine until it come to the end of the month and didn't renew. I was without service and live chat wasn't very helpful.Now i can't even access the "Packs" page on myEE. H...
I used my phone the day prior to my pack renewing, but it used up £4.40 of my credit I don't understand why. As it should of allowed me to use my phone up until the end of the day. How exactly do the packs work here O2 were more easier to understand ...
I bought a 30GB sim at the Heathrow airport for my trip to Spain/Portugal. I've inserted the SIM and registers with EE but I have no data at all and I can't even call the help line, it just says the number is barred. Am I doing something wrong? The ...
