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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2919 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 5473 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16039 Views
  • 0 replies
  • 6 Helpful

EE PAYG Australia no network

Hello I have recently topped up my account and trying to buy an addon or pack, but the online portal and app is not allowing me to do so. Can you advise on how I can activate my account please?

Resolved! pack information

helloI am new to this network. I had bought a pack of 15gb+minutes.Now its data is used so I bought a new pack.But I cant use the data because it keeps saying that your previous pack is active.Please tell me how to deactivate the first pack and activ...

Umer314 by • Investigator
  • 656 Views
  • 3 replies
  • 0 Helpful

weekly allowances PAYG

My text allowance renewed today 74 instead of 75 records claim a text sent - it was not - has anyone had this problem before? There is not much support for this kind of dispute, there must be many.

peterg by • Established Contributor
  • 1911 Views
  • 17 replies
  • 0 Helpful

pack

hi I try to choose the pack for £5 a month and you can use this from my balance but there is not letting me I don't know the reason xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

HMohamed by • Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful

data allowances

I have just renewed on a pay as you go scheme. My data allowance shows 621mb of 5.5 gb. Should this not be renewd back to 5.5gb?

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