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Subscription pack not renewing

tom_mitchell
Visitor

‎27-03-2024 07:13 AM

We have two numbers on one account and one number hasnt renewed but its only letting me top up the other number

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎27-03-2024 09:51 AM

Hi @tom_mitchell 

Thanks for coming here. 

Could you text BALANCE to 150 from the phone that has not renewed and let me know the full reply? 

Thanks 🙂

Leanne.

0 Helpful