Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2025 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3185 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 29036 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14828 Views
  • 0 replies
  • 6 Helpful

Resolved! Remove credit card

How can I remove my card details from my EE pay as you go account.

Yow65 by Visitor
  • 760 Views
  • 3 replies
  • 2 Helpful

Resolved! data sim

i have a sim only deal for a router and have put £10 credit on it , but my account shows zero data , mins and texts available . can someone help

Kmacdon by Visitor
  • 443 Views
  • 1 replies
  • 0 Helpful

Purchasing a pack

Hi,I'm trying to purchase a new 30 day pack with a new debit card.  Every time I enter the card details and confirm the purchase I get the following image.  This happens when trying on my phone, tablet and computer.  Any ideas on how to get around th...

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Rawker28 by Investigator
  • 483 Views
  • 2 replies
  • 0 Helpful

Apauling rip off

Ee let me buy a voucher that contains unlimited text for 20 a month today my phone was cut off for no reason I’ve lost my number I have had for years  they tell me it’s in terms I stated a new job that includes getting calls and text they cut me off ...

Resolved! PAYG reactivate

I haven’t used use my sim since Oct 2023. I try to reactive the sim when I need to receive text message from HMRC. I topped up my sim but I can’t use the credit to buy any plan. How can I reactivate? Cheers

Bee1967 by Visitor
  • 2050 Views
  • 2 replies
  • 0 Helpful