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Sim hibernation

chris19662
Investigator
Investigator

‎07-08-2024 10:02 PM

I have a pay as you go SIM that was used for data only with an EE Osprey Mini but has not been used in a few years I recently looked into starting to use it again so went online to top it up already had £15.00 credit, but I added another £15.00, so I could purchase a data add on, but this does not work. Can EE provide me with a free new SIM and transfer existing credit to new SIM, so that my credit can be added for me to use I do not need to keep the old number ??

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎08-08-2024 04:39 AM

@chris19662 : You can get a free EE SIM from FREE PAY AS YOU GO MOBILE SIM CARDS

PAYG credit is not refundable nor transferable, except for the 1st unspent direct card payment.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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