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PaYGo sim

ManxMann
Visitor

I ordered 3 sim cards and I have only been billed for one. But none have shown up yet

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

SIMs are sent by Royal Mail 2nd Class.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Peter_W
EE Community Support Team

Hey there @ManxMann 

Welcome to the EE Community 😊

When was it you ordered these SIMs, and did you get any confirmation through? 

It is possible to order free SIMs and top up later too, so if you selected this option you won't be charged anything.

Peter