We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
It says that I need to link a phone to my account but when I do it then says that phone is linked to a different account. But the account that they’re talking about is the very one that I’m logged into. Which I am trying to top up? I don’t know what ...
Hi all,I’ve selected the £10, 20 GB pack. But when I activate my sim today, it has 8GB only instead of 20GB. I am curious if there is any mistake taken? Thanks for reply.
Hi!Hi. I’m abroad and I cannot access my online account to top up my balance. I cannot reach to the EE staff and there is no live chat. Every time I call the help number, 07953 966 150, I am asked to wait; this is very expensive. Does anyone know a ...
I’ve been trying the whole day to activate pack but it didn’t work. YOU ARE THE WORST
I have a pay as you go sim I cannot register to my EE account because it is in a mobile hotspot device which can’t send or receive text messages so I can’t receive the identifier text to confirm it’s me. For the same reason I can’t text BALANCE to 15...
im trying to top up as you go my phone and can't seem to make a 150 call or top up via text. What should I do
Hello i just was talking with the lady,she did the mistake i wanted to stay with my old number but she switched of by mistake my old number and switched on the new one
My contract expired today and I was expecting to have my account transferred to a "Pay As you Go" system but now I find I am unable to top up and unable to call or text anyone. I am on a long trip in Canada so I am unable to go into a branch. If anyo...
I've been trying to add a data pack on to my pay as you go sim for 3 days now. I've tried to pay by card was just failing all the time, finally tried to top up which was successful but still can't pay for pack using this method. Any advice?
