If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have 2 SIM cards (linked to childrens watch) I’ve managed to top £10 on one but when I get to the payment page for the 2nd sim it changes the number so it ends up topping the 1st sim up again. I’m on the 2nd sim page and it is right all the way up ...
I've bought a sim card (15 pounds pack with 25Gb of data). It worked for a couple of days and then stopped. I'm 100% sure that I haven't used all my data. Now it says "You don't have any data" and the "25GB Subscription pack" is in "Waiting" status. ...
Hi,I have a GBP15 credit on my account. What do I text to get the GBP15 subscription pack?
Have £10 credit which isn't working. Can't call 150 from phone to speak to anyone. And can't add an 'add on'. I'm BASED overseas but use an EE Sim when hone. Last use was Feb and no issues
Hi. can someone help on how I can go from £15 a month (25g data) to unlimited for £12.50 a month sim only? thanks
Hopefully this is a really straight forward and easy question to answer:I have recently upgraded my handset (still on the EE network) and I wish to give my old phone to someone. If I were to buy an EE PAYG sim for my old phone would it be good to go...
Have been sent a new sim and popped into my phone however it is not registering and when I go to “register” the number on the EE app it tried to send me a text which of course isn’t possible as my phone displays no network.
Hi. so i might be wrong and it might be my ignorance with some things. Could be being half deaf or my speech. But I’m not stupid. Well I might be. I have always been pay as you go. I have been with ee for years, I pay between 10-15 a mth depending us...
My son has a pay as you go SIM and hardly uses the phone I have gotten him a new SIM which doesn't require constant topping up. I have tried to ring 150 to get a PAC code and it says phone disconnected. I tried also text 150will not send and also the...
