09-08-2024 10:32 PM
My previous balance I had still 49gb remaining but this month I only made a payment of £15 bundle will I still get my previous 49gb added on to this month data but doesn't show me on balance
Solved! See the answer below or view the solution in context.
10-08-2024 08:40 PM - edited 10-08-2024 08:40 PM
@Shaf6 : No. The £15 pack only has 25 GB data. So it's impossible to roll over 49 GB data from it. Rollover only rolls over the residue of the core pack data, not any residue from previously rolled-over data or from data Boosts.
10-08-2024 09:55 AM
Morning @Shaf6
Thanks for coming to the community.
Our How Do I Get Data Rollover from EE? Help page has full details on what data will rollover and how to view the rollover data 🙂
Let me know if you have any questions.
Leanne.
10-08-2024 08:40 PM - edited 10-08-2024 08:40 PM
@Shaf6 : No. The £15 pack only has 25 GB data. So it's impossible to roll over 49 GB data from it. Rollover only rolls over the residue of the core pack data, not any residue from previously rolled-over data or from data Boosts.