Re: Data Rollover con!
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09-08-2024 10:32 PM
My previous balance I had still 49gb remaining but this month I only made a payment of £15 bundle will I still get my previous 49gb added on to this month data but doesn't show me on balance
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10-08-2024 08:40 PM - edited 10-08-2024 08:40 PM
@Shaf6 : No. The £15 pack only has 25 GB data. So it's impossible to roll over 49 GB data from it. Rollover only rolls over the residue of the core pack data, not any residue from previously rolled-over data or from data Boosts.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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10-08-2024 09:55 AM
Morning @Shaf6
Thanks for coming to the community.
Our How Do I Get Data Rollover from EE? Help page has full details on what data will rollover and how to view the rollover data 🙂
Let me know if you have any questions.
Leanne.
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10-08-2024 08:40 PM - edited 10-08-2024 08:40 PM
@Shaf6 : No. The £15 pack only has 25 GB data. So it's impossible to roll over 49 GB data from it. Rollover only rolls over the residue of the core pack data, not any residue from previously rolled-over data or from data Boosts.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
