The EE Community

Roam abroad cost increase

Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...

EE Roaming - it's just rubbish

To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...

EE Broadband capped when actually downloading?!?!

I recently changed to EE broadband(Fibre 67 as full fibre is not in the area yet) Before I changed I asked if it was a capped download when downloading games due to my then internet (Talk Talk) at the time capping download speeds to 4-5mb when downlo...

EE brutal

Brutal Trying to log in for 3 Days something wrong with EE app Nowt new there tho **bleep**es me off 

WiFi Controls in EE APP stuck on 'Installing update'

Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...

Can't login to my ee app

Haven't been able to login to my ee app for 6 months also unable to see bills on website 

Intermittent sound while streaming Discoveryplus

Hi, can anyone help with a sound issue. Sound is fine until after an advert while streaming on Discoveryplus. Sound then goes off. I can switch to other channels and sound is fine. Then switch back to Discoveryplus and sound is fine until after the n...

Scam? I was about to reply YES and it tried to charge me so i didnt.