Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2711 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 4839 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15796 Views
  • 0 replies
  • 6 Helpful

Pay as you go connection problems

I’m in New Zealand for up to 12 months and before I left the UK I changed my contract to pay as you go so I can keep my number. I put £10 on shortly after I arrived in NZ but now I can’t send texts or make any phone calls including to 150. Any sugges...

Abg5 by Investigator
  • 847 Views
  • 7 replies
  • 3 Helpful

Where has my voicemail gone ?

Ive missed important messages because people weren't leaving voicemail but i now know its because its disappeared,  ive done vm on numerous times ive restarted the phone and it just keeps saying it cant be done at this time , ive always had it im on ...

Dantay1 by Visitor
  • 590 Views
  • 1 replies
  • 1 Helpful

Refund

I forgot to cancel my monthly subscription for my pay as you go sim. I was charged 27£ and I would like a refund as I’m currently not using the sim. 

Agnes177 by Visitor
  • 544 Views
  • 1 replies
  • 1 Helpful

Resolved! trying to top up but i have no credit

recently ran out of credit and it wont let me text the top up number or call 150 because i have no credit. then i tried making an ee account to top up that way and a code needs to be texted to me to set up my phone with that so that doesnt work eithe...

18£ credit but now allowance

Hello, could please someone help me understand why I don't have any allowance, yet 18£ credit?Your allowancesData: 0 MB left of 0 MB0 MB0 MBNeed more Data? Get an add-onMinutes: 0 left of 0 0 Minutes0 MinutesNeed more Minutes? Get an add-onTexts: 0 l...

DZ114 by Explorer
  • 607 Views
  • 3 replies
  • 0 Helpful

Return my plans

<top> <top> Buongiorno io avevo la promozione con contratto di 20 £ con 50 GB e tutto il resto illimitato io ho caricato 20 £ mi avete dato 15 GB di cui mi sto già finendo ma non posso più caricare gentilmente Vorrei tornare se possibile se no cambio...

Lollo83 by Investigator
  • 562 Views
  • 3 replies
  • 0 Helpful