How do I get a top up applied?

NantGirl22 · ‎20-08-2024

It is impossible to talk to anyone and no e mail address or customer service.

BT became EE because of the "Barbecue Effect" . Everyone talking about how rubbish BT was so name change vital.

What will be the next Brand name? Any suggestions?

XRaySpeX · ‎20-08-2024

@NantGirl22 : Buy a pack with your top-up credit. Text ALL PACKS to 150 & select one.

BTee 😉 !

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Alex_H · ‎21-08-2024

Hi @NantGirl22,

Welcome to the EE Community 🙂

You can find all our information on topping up on our page here How to top up a pay as you go mobile | Mobile Help | EE

The easiest way to top up is by setting up an EEID online account to login to the website or app, but you can also top up online without an account via the link here My EE - Anonymous Top up

Once you are topped up, you can use the credit to buy a pack with a minutes, texts and data allowance, via text like @XRaySpeX recommended or via your EEID if you set one up, or you can just use the credit for calls and texts.

Alex