Broken Website
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16-08-2024 02:05 AM
The website has been broken for months and the issue was apparently reported months ago with further reports up till now.
I am trying to upgrade from PayG to PayM, in order to get 20% off of my contract I am required to sign in; However, when I do sign in, the ‘Shop’ section of the website completely breaks and I’m unable to set up a contract/pick a contract or even view the available contracts (Sim Only Contract).
I’ve considered calling 150 and trying to make a report but it’s not an issue for me, yet. I’ve seen people doing so and not really getting anywhere.
Has EE acknowledged this issue/similar issues anywhere and is there anything they’re doing about it?
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16-08-2024 04:43 AM
@Prg4 : Follow How Do I Upgrade from Pay As You Go? to switch from PAYG to contract. Your existing PAYG credit will be carried over as credit towards your future bills. You keep your existing SIM & no. The plan on it is just switched to contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-08-2024 11:21 AM
is this the issue youre having?
