Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1423 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1964 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26537 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14138 Views
  • 0 replies
  • 6 Helpful

Service

I’ve topped up 30 pounds and mi service still as not come on

Phone hibernated

Hello My phone has been hibernated.  I have called EE phone Skype today and they told be that they were going to reactivate it.  So far nothing.  Does anyone know how long does it take to be active again?  I dont want to pay to call them again. 

XisUK24 by Visitor
  • 378 Views
  • 1 replies
  • 1 Helpful

Text received wrong information

Hi I don't know if anybody out there can help me.I have just received a text stating "as you haven't made a chargeable call/text or used data for six months you will now lose any remaining credit and also be disconnected in the next 3 months"  This i...

Resolved! Addons Purchase error:(

 Hello,I have a problem with addons.I top up like always and want to buy unlimited 30 days again but can't do anything because of that "purchase error"I have subscription pack.Is there any other way to buy 30 unlimited days?    

1000007221.jpg
Greg_pl by Visitor
  • 1387 Views
  • 10 replies
  • 0 Helpful

Subscription pack not working

I can’t purchase a subscription pack online or on the app and I can’t call or text ee as they  are saying I have no credit available to call has anyone got any advice on how to contact them without going into a store ? 

Sharakos by Visitor
  • 434 Views
  • 1 replies
  • 1 Helpful

Roaming a constant issue

When I text roaming to 150 prior to going about abroad a text from EE comes through that has nothing to do with roaming then when I end up in the country I am not able to access roaming/text the Room EU7D text because I'm already there.I have to call...