Pay as you go

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

PAYG top up

I thought I’d topped up my payg mobile by using my card to add £10 credit, however the credit has not gone to my phone as it’s just sitting in my eye account. How do I transfer it to my phone to use as payg credit or to buy a pack? Tried buying a pac...

How do I choose pack without monthly renewal

Unable to buy pack with existing credit/top-up

I have 15 credit but can't buy the 15 pack, I just get this error: PREPAID PACKS ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/help

Re: Why was my SIM blocked? I don’t know how to recharge the SIM. My messages ha

On the 15th of July

How do I delete my account

I used to use EE phone number as pay as you go but I won't use it from now on because I'm going back my country.In my case, do I need to go through a cancellation procedure?Or will my phone number and EE account delete automatically after a certain p...

PAYG ROAM LIKE HOME

We've bought a PAYG sim card to use in Spain. The device has previously been used in Spain successfully (on a pay monthly contract.)We've topped up by £15, selected a subscription pack but it's not showing on the account and we're struggling to get t...

Unable to top up online

Hi all. I'm trying to top up from my mobile using the usual EE site but keep.getting an error message. I select the amount, select the card I usually use and put in the CVC. Then I get a oops, error message. I tried to.add another card and pay from t...

Hey

Hi was wondering if anyone can help rang EE to remove my adult content lock she said she did this but still can't access anything can anyone help please thanks.

Re: Cannot use credit to buy £15 data pack using pay with top up option. Help pl

My replies to 150 dont work...And now?

Pay as you go

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