If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, since yesterday I have a payment problem, I can't pay my bill via the EE application
I want to remove the age restriction on my internet
EE's help number is down. Tweeted - no response. Sent tweet DM yesterday about 3pm - reply said "Guide" would get back to me as soon as they could. Nothing yet!! 150 just takes me round in circles to sales people who I do not want to have anythi...
Had been on monthly SIM only but month ago I decided I wanted to go to PAYG. Waiting period was up on Tuesday, so I topped up PAYG £10 and then called to set up a £10 sub pack. Was persuaded to take another monthly one. Changed my mind over night ...
I have a payg £15/25gb pack that renews later this month. I have more than enough data, so I’m wondering if I can switch to a £10/8gb pack and will it still rollover my existing unused data? Or do I lose my unused data if I switch to a differently pr...
Can I contact email ?
Hi thereI am looking for help to cancel an "ee top up vesta" payment that comes out monthly but it is for a sim that is no longer in use. The mobile number doesn't show up in my account when I log in, but the payment keeps coming out of my bank accou...
I've been having issues with making and receiving calls and sending and receiving text messages. I assumed it was due to lack of funds so topped up my phone a few days ago, which I then discovered I already had £9 on the phone. Since then I questione...
Is the team that handles the calls via this 0800 number the same team that handles sales and upgrades, if you dial up 150 and navigate the call menu? switch-paym-0800
Hello, I am currently off data but I am away all weekend and really need some data but don’t want to pay the top up knowing that Monday my monthly payment is taken. So I was wondering how can I move my monthly payment now instead of Monday ? Thank yo...
