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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2425 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4079 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15401 Views
  • 0 replies
  • 6 Helpful

Resolved! Limit cap

I am on pay as you go and it's saying my spending limit is done  how do I remove it

Leelee22 by • Visitor
  • 516 Views
  • 2 replies
  • 1 Helpful

PAYG simply does not work

I type PAYG to 150, i wait for a text which shows me the different options, i choose one of the packs below and type on "PACK10" they ask me to say yes to confirm, so I say yes, and then i get no response after 20 minutes of waiting? I do this whole ...

Resolved! Re: How to reactive SIM card ?

I think my number has been deactivated as I have been away for a while and haven’t used the SIM. How do I get it reactivated?

AKKAN7 by • Explorer
  • 797 Views
  • 5 replies
  • 1 Helpful

2 payments coming out per month.

I'm on a £15 per month contract, I was aware that they put the prices up a while ago by about 15%. However I have looked into my bank account and I have been getting charged the £15 per month and another payment of about £22.32 and then that went up ...

Credit

Hi, my husband has added credit to my pay as you  go account not realising I had subscription. Is there anyway of getting a refund or using it to pay for future subscriptions? 

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