Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2503 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 4260 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15512 Views
  • 0 replies
  • 6 Helpful

Abroad and sim disconnected - How to activate

I live abroad, but keep my uk sim for my trips back home & for whatsapp, security etc.  I topped up my phone, but didn’t make a call & my service seems to have been cut because I didn’t make a paid call. How can I get it reactivated as I’m in pretty ...

hjck1 by Visitor
  • 558 Views
  • 1 replies
  • 2 Helpful

Resolved! Deactivated pay as you go sim

Pay as you go sim was deactivated. I was advised to make a top up to reactivate the sim. I've made a top up but Im still unable to make calls, send text or use data. 

Tindo by Visitor
  • 550 Views
  • 2 replies
  • 2 Helpful

Call cut off

Did the same thing to me, used up all my call spend cap and didn’t help one bit, the guy was clueless on the phone and I now have no way of contacting them to sort my original issue out along with this additional issue of bad customer service.

Data activate

Hello. I paid pack£15 this morning. But my data didn’t activate. I sent msg and called 150 but it didn’t solve my problem. What should i do?

subscription pack

can i use my credit on phone for my subscription pack this month as I have issues with bank for payment ?

omega63 by Visitor
  • 516 Views
  • 1 replies
  • 1 Helpful

How to get unlimited data os sim only customers

I am a sim only customer and I've come home to look after my ailing 88 year old mother..whom has no Internet installed ..I am a sim only customer..I brought my firestick with me..and a charming young man who arrived to install a personal alarm for my...

Lain3y22 by Visitor
  • 1162 Views
  • 2 replies
  • 3 Helpful

Stop automatic top up

Доброе утро у меня на счету ЕЕ лежит 35 фунтов каждый месяц с меня автоматически снимает деньги за пакет который я не пользуюсь а пакет у меня стоит 15 фунтов пожалуйста можете отключить автоматическую снятия и вернуть оставшиеся деньги на карту 2203

Tima2 by Visitor
  • 582 Views
  • 1 replies
  • 1 Helpful