Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Ask for quidance

Hi the EE team, This September, I am going back to my home country to work after graduating. My flight is on September 7th. I would like to cancel the subscription that will be charged next time from the bank account, and I also have £20.5 remaining ...

My sim card stopped working abroad

My sim card was working in Turkey. Now it has stopped. I am on pay as you goi created My EE account and tried to register my mobile phone. I couldnt find the account settings

Resolved! Top up

How is uae my credit ro add on Internet??

Resolved! Re: What is pay as you go and flex hibernation, and how do I stop it?

Hi I'm in south America now and I can not make a changeable text or call I don't want to lose my ee number , I can't call EE because my SIM card will not call out i was on a contract but at the end of the contract I moved it over to pay as you go so ...

Data Rollover Question

Hello, took out a EE sim for mobile broadband for when travelling in the UK.Last month hardly used any data. I understand this will rollover?I dont want to pay another £30 for more allowance so have cancelled my subscription. Will i still be able to ...

Trying to buy EU 7 day add on

where is my pay as you go sim card？

I placed a pay as you go card four days ago, but I haven't received any information since I received an order confirmation email, and I don't have any express information about my order, how should I track my sim card, or it hasn't been shipped yet? ...

Unable to buy Data Packs

I have had this EE service since arriving back in the UK. Now I can't get a data package renewal online on my phone. It is constantly giving an error massage that they are working hard to fix. They need to work harder and move this service above thos...

activate my new sactivate my new simm cardimm card

activate my new simm card, i picked up a new one in the ee shop today the lady said it would work right away, but it wont main account ***********, new cim on account *************** [Mod edit: Please do not share personal details as your posts are ...