If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Need help topping up with a voucher please
Hi Were can get my Invoice for a top up and need the the invoice to send to my work place,
Hi,I currently have the £10 sim deal with 2GB data, unlimited texts, 1000mins calls - and naturally it works perfectly fine in the UK. I'm now in Spain for a prolonged period of time and wish to allow roaming abroad whilst over here (£25 optional ext...
Hello I haven't topped up my EE in around 2 years and didn't know that was the reason why I wasn't getting any codes from my phone number until now. Is there any way I could re activate my phone number? I still have my old simcard with the number
I’ve bought a subscription sim pack by accident but I just wanted to top it up. Can I just ignore the fact it’s a subscription sim and just top it up like I normally would? Thanks in advance.
I've received a text saying that as I haven't made a chargeable call or text for six months, my credit will be lost and my number will be disconnected in the next three months. However I have been using the phone whilst I have been abroad so cannot ...
Hi, I’m going to the USA soon and I tried to text ‘ROAMING PASS’ to 150 but it says it’s only available for pay monthly customers. Is there a way for me to use my data allowances in the USA as a PAYG customer? Can I buy data add-ons when I land in th...
Against my better judgement I thought I’d try and see why I’m only getting 8gb for £10 when at the supermarket checkout I see ee advertising 20gb for £10…..Sure enough the dreadful ee website won’t help…..my cynical side knows this is intentional as ...
