Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 292 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 447 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23322 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12979 Views
  • 0 replies
  • 6 Helpful

Duration of PayAsYouGo sim works before deactivation

I have not used my pay as you sim for a while with no balance and no top-up. I have heard that the sim will be still mine and activated for 179 days. Is it true?I do not know how many days is remaining. Is there any part in the website that mentions ...

mdiba by • Investigator
  • 553 Views
  • 2 replies
  • 0 Helpful

Resolved! Cancel PUK Code

Hello,I am trying to switch from my EE payg sim to a contract one. I have been using it for 7 months now. When l visited the EE store they weren’t able to finish the process and told me to call 150 to cancel the PUK code l requested 2 days earlier. I...

Keith128 by • Investigator
  • 485 Views
  • 3 replies
  • 4 Helpful

Going Py as you go to EU

Hi, I am Pay as you Go EE customer and have VIP Everything pack. Do I need to buy any other subscription pack before I leave UK to be abel to use my EE in EU countries? I am lost with info regarding charges while I am in EU?  Could I use my pack, tha...

Smante by • Explorer
  • 330 Views
  • 2 replies
  • 0 Helpful

I need my data rollover

My pack ended with over 100gb remaining dataI top up £5 when struggling and had data rolled over they now changed to £10i can get through on the phone as just sends me in circles can’t speak to adviserneed to know if I can top up another £5 and get m...

Jessenuk by • Visitor
  • 390 Views
  • 2 replies
  • 0 Helpful

Not easy

Iam trying to link my new pay as you go SIM card to the app thing so I can top up and keep an eye on it but carnt without popping into a store and providing id ?? Really not easy to use the app very complicated online my nans 80 she wants a phone tha...

Resolved! Switching for new pay as you ho pack

Hi there,I have got plenty rolled over data from the current pay as you go pack that I have but I would like to swap for a different one package. Am I going to lose those data?

Kvicca by • Visitor
  • 322 Views
  • 1 replies
  • 1 Helpful
Most solutions
More
Top Helpful authors
More