We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
For the past 2 days I have been trying to renew my 15 pack, which usually all goes well and is simple and quick however the last two days it keep saying that they cannot authorise my payment, nothing has left my bank but I’ve tried both my bank cards...
Read moreBalance refundBalance refundBrothers I would like to enquire that if I stop using ee's mobile card but I have recharged balance in my account, how can I get back that money
how can I topup if my number is not in use, disconnected? can I reinstate a number
Hello,I am having issues with my EE SIM card. Due to inactivity, my SIM card has gone into hibernation. I have now topped up my account, but my SIM card is still not working. I cannot make calls, send messages, or use the internet.What do I need to d...
I am on pay as you go and it's saying my spending limit is done how do I remove it
Can I use my pay as you go sim in Spain?
Hi there,I feel so ashamed to ask this, but I am desperate at the moment as my wife has been rushed into hospital as her brain tumor haemorrhage. Can you please help me with some credit.Thanks
I type PAYG to 150, i wait for a text which shows me the different options, i choose one of the packs below and type on "PACK10" they ask me to say yes to confirm, so I say yes, and then i get no response after 20 minutes of waiting? I do this whole ...
I think my number has been deactivated as I have been away for a while and haven’t used the SIM. How do I get it reactivated?
