Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2286 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3786 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15222 Views
  • 0 replies
  • 6 Helpful

Pay as you go

I am out of the country and I am unable to purchase a pack as the Web page keeps saying we are trying to fix this page. How can I top up my phone credit 

Buy a private number and top up, but no service.

Hi, there. I buy the private number under EE sim and top up by pay as you go subscribion few day ago (15/5/24), now: 17/5/24. But I text 150 isno balance and no service. Can you help or me. I add £10 top up already. Thanks  

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LaiHim by Investigator
  • 881 Views
  • 9 replies
  • 0 Helpful

Topup

Hi i topup £ 25 Last week, but can i activate one plan with this money,

A need to change number

I recently bought my girlfriend a payg sim because of her abusive ex and he managed to get hold of her new number (because her mother is a B) and I suggested getting a new sim again but my gf doesn't want to keep changing sims so I'm wondering if the...

Jdubs by Visitor
  • 769 Views
  • 3 replies
  • 6 Helpful

No data

I paid my top up but I have no data?EE is asking me to top up again!

Matt2331 by Visitor
  • 392 Views
  • 2 replies
  • 2 Helpful

Resolved! EE hotspot

@Christopher_G Hi, I have got a few questions.1.If a pay £7.99 for a day worth of ee hotspot/wifi (without having a sim). Will it be 24 hours after until my 1 days worth is over or is it until midnight till my 1 day worth is over?So for example if I ...

Johnpla by Explorer
  • 2788 Views
  • 3 replies
  • 2 Helpful

Another that cannot activate the £10 Pack

So.I have a new sim card, number has been ported. Logging in  to EE  shows EE mobile number and wants to send passcode to that number (not my ported number) when I try to change  it. Can't activate pack. No data no sms texts. I only have my wifi.How ...

HazyB2 by Investigator
  • 734 Views
  • 3 replies
  • 0 Helpful

Disappearing Pack and Credit

I purchased an EE PAYG SIM and topped up by £10 last night. I intended to leave it as credit i.e. not buy a pack, but it automatically activated one. I sent STOP to 150 which stopped the automatic renewal only so I then called 150 and did an addition...

Resolved! Order cancelled

I bought a sim card from the official website yesterday, but this morning I got an SMS saying that the order has been cancelled.

Kris012 by Visitor
  • 492 Views
  • 2 replies
  • 2 Helpful

4g WiFi box

I bought a mobile WiFi box because it said we have good to fair connection in the area but when I actually got the box it keeps saying there is no connection. 

Twocolt by Investigator
  • 675 Views
  • 3 replies
  • 2 Helpful