If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I can’t top up my balance at all
Hi, I have £49.25 in credit remaining and how do I use it getting more data or buying a £20 pack using the credit or add ons.
I want to add a roaming pack immediately
hi.i top up my phone 10pounds and its not working .i cant make any phone calls and no internet access. I had a conctract and then went to pay as you go so my sim is not hibernating. what should i do?
I bought a £15 subscription pack on your site, paid the money, had confirmation email, pack came, followed instructions, set up app, but even though you have taken £15 for the pack, I have no credit.. if I’ve paid £15 where is the credit?
I have been in Brazil for 4 months. However, I need to receive an SMS from the HMRC to access my account and file my income tax return.My number does not receive text messages.I tried to top up my number with a data plan to see if I could receive the...
hello, just want to ask if it possible to use my top up credit to data pack. like 5gb 10£ ??
How do I get a reciept for topping up my Pay As You Go Sim card?
I bought another pack using my credit while I had an existing pack running about 6gb left so I bought another to keep it running but I can’t see it on my profile and it still shows my current pack which has 6gb left on it. Have I been ripped off?
