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Community Activity
Activate Free Apple Music on Iphone
I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...
International dialing add on
Hi,I have purchased an international dialling add on in order to dial Australia from the UK ( 500mins, £14). I did this a couple of weeks ago and it is showing as an active add on.When will it start to work?
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Re: Back order google pixel
Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?
'Dodgy' EE Apple TV box
HiI wanted to compare Apple Music with Amazon using HDMI into an AVR. I saw a new, cheap EE Apple TV box on eBay so I bought it. Then I started my research and found that these boxes are not normally sold and when I got it I had a few problems as I...
Roaming pass
I am currently in NZ and my Roaming Pass was working fine up till a few days ago (and my contract is till end June) but now EE have somehow removed it and calls and data now cost dear. I have spent hours on their website trying to find out where it h...
Can't buy a pack or activate EE SIM – keep getting errors
Hi everyone,I recently got a new EE Pay As You Go SIM. I installed the app, registered my account, and inserted the SIM in my phone. I want to buy a pack (preferably unlimited), but whenever I try to do that through the app or website, I get errors o...
Resolved! help ee hub set up via app not working
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
PAYG account set up from abroad
Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...
Sim not delivered
Placed an order for a new sim only deal on 26/04/25. Haven’t received my order but had a text requesting how the delivery was, can’t track the product on the app or online
