We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I recently top up £50 on my credit to purchase unlimited data for the month. As I went to do this the data isn’t allowing me to do so . I would like my £50 back of my we account into my bank
When does the spend limit restart please?
Hello, just need a help to fix a mistake, when you using text services with word PACK30 to send 150, it come back with Sorry I did not recognise that. Please fix this, as there no chance to buy 125 gb of data, and dont tell me to use an EE App, as I ...
Hi, I've found out that my account has been closed/deactivated. During the last few days, I haven't received calls or messages.I had 15 ₤ credit on my Pay As Go sim card and under the Payment History, mentioned "Closing Adjustment" and "-15.00 ₤".How...
Hi, I recently purchased a credited PayG Dongle and it’s ran out of credit. I’m trying to top up and the link is not letting me. How do you do this and how do you transfer the credit once I manage to get topped up to the Dongle?Any advice apprecia...
Hello, I'm a PAYG customer with no subscriptions and have just bought the Unlimited | 30 days data addon.I have to go to Italy for work for more than two weeks. What is the best data roaming option(s) available that go with the above? Can I activate ...
Hi guys, I have this pack right now with 50g per month data, I now see they have an offer of 100g with same price, can I ask how do I get this deal? many thanks
Hi I have a problem with my phone, can't either send texts or make a call, is there any way you could help? I just topped up the phone...
I have a pay as you go SIM card. It has not been used to make calls or texts in 6 months and is now not registering when I put it into phone. But several companies are linked to this number and I need a text to access them. My account is showing the ...
I am looking to see if an unlimited PAYG sim offer that I can use for data would be also available in store. Nearly impossible to find this answer on the EE website and trying to get a helpful human to talk to via the phone numbers is impossible. Any...
