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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3251 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 7165 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16595 Views
  • 0 replies
  • 6 Helpful

Cant txt 150

I'm in uk and have had pay as you go for a good few years always top up and have £15 pack a month for some reason last couple of months I can't txt 150 so have to call to top up and cant add my free boost??? Can txt everyone else fine.

Clarko90 by • Visitor
  • 447 Views
  • 1 replies
  • 0 Helpful

Credit versus allowances

The customer service agent tells me that they get a lot of calls from customers who are worried that they can't make calls because they receive a message that they have a zero balance. Well of course they do because they have a pack.  Sort it out to ...

Something strange

I bought a SIM card for £10 on special offer. The card included 500 minutes, unlimited SMS, and was supposed to have 20 GB of data. Upon activation, I received an SMS about all of the above, but for some reason there was 8 GB of data instead of 20. B...

Tagor by • Investigator
  • 1425 Views
  • 7 replies
  • 3 Helpful

Resolved! How do I get Unlimited Data on Pay as You Go

I have my phone on a contract and then have a Pay as You Go for my 18 year old. He's data-hungry and the bundle I get him just doesn't suffice. I looked at the subscription packs and strangely there doesn't seem to be an Unlimited Data option. It see...

SuzyNW by • Contributor
  • 11537 Views
  • 6 replies
  • 1 Helpful

Resolved! PAYG as a 2nd SIM for call to be forwarded to

Hi,Quick question, hopefully.I have a member of staff who receives a 0345 number to his O2 mobile phone (the number is forwarded from a telephony company who provide the 0345 number).The staff member is in contract but has awful reception on O2, so m...

DJCopa by • Explorer
  • 829 Views
  • 3 replies
  • 2 Helpful

Resolved! Recover a number that was not used for a year

Hello!I did not use my phone number for a very long period of time. Right now the number +44 (0) ********* does not work at all. Could you please advice me if there is any possibility to recover it, so I could receive 1 single message on this number....

TourAsia by • Visitor
  • 899 Views
  • 1 replies
  • 2 Helpful
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