We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
activate my new simm card, i picked up a new one in the ee shop today the lady said it would work right away, but it wont main account ***********, new cim on account *************** [Mod edit: Please do not share personal details as your posts are ...
Hello, if anyone can help. I have credits on my EE account but everytime I try to buy a subscription pack, it asks me for a payment method and when I did put my card details in, it took the money out from my card instead of my EE credits (which I had...
top up my phone on saturday . i can not text or call on the phone.
Can you still get a top up card for pay as you go phones
Hi, I've been trying to buy a £10 package with my credit for days and I keep getting an error at the bottom of the page making it impossible to complete the purchase. I'd like some help as I'm unable to use my phone. Thank you for your understanding!
I have tried to renew my child’s subscription pack today but it just will not go through.I’ve tried in app, in browsers, different cards, but always getting same error and won’t process
I am facing two issues with my SIM card. First, I purchased a SIM card at a supermarket and tried to top up. During the first top-up, I mistakenly purchased a new 10GB card, which is supposed to be mailed to me. However, I don't need this new card, a...
Basically, I bought a £5 top-up for the EE pay as you go sim. I even got a message to confirm the top-up, but I still cannot message / phone anyone, as it says I need to top up credit. Please help, do I need to authorize anything or anything.
My £1 talk text pack didn’t renew, I checked balance and I have enough. I’ve text NOW and START PACK to 150, I’ve Restarted my phone and it still says not enough credit but I have £5.88
Hi,Please could someone help me? I've just received a new bank card and need to update the billing information for my pay-as-you-go monthly £10 package, which is auto-renewed. I've tried looking on the mobile app, but I can't find anything related t...
