Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 120 Views
  • 0 replies
  • 6 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 311 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22981 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12862 Views
  • 0 replies
  • 6 Helpful

Going Py as you go to EU

Hi, I am Pay as you Go EE customer and have VIP Everything pack. Do I need to buy any other subscription pack before I leave UK to be abel to use my EE in EU countries? I am lost with info regarding charges while I am in EU?  Could I use my pack, tha...

Smante by Explorer
  • 327 Views
  • 2 replies
  • 0 Helpful

I need my data rollover

My pack ended with over 100gb remaining dataI top up £5 when struggling and had data rolled over they now changed to £10i can get through on the phone as just sends me in circles can’t speak to adviserneed to know if I can top up another £5 and get m...

Jessenuk by Visitor
  • 386 Views
  • 2 replies
  • 0 Helpful

Not easy

Iam trying to link my new pay as you go SIM card to the app thing so I can top up and keep an eye on it but carnt without popping into a store and providing id ?? Really not easy to use the app very complicated online my nans 80 she wants a phone tha...

Resolved! Switching for new pay as you ho pack

Hi there,I have got plenty rolled over data from the current pay as you go pack that I have but I would like to swap for a different one package. Am I going to lose those data?

Kvicca by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful

Resolved! My number won't let me log back in to my Whatsapp?

I haven't used Whatsapp in about a year or year and a half, now I cannot log back in and the app says the problem is with the number? I need to recover important links and messages from there. I live abroad, and haven't texted or called with said num...