Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1624 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2314 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27071 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14363 Views
  • 0 replies
  • 6 Helpful

Pay as you go pack

I brought a £10 pay as you go pack sim card just arrived. Still says 0 gb 0 texts and 0 minutes. Anyone know what is happening??

Data add on

How do I transfer my 35 pounds credit to data add on with my 4G mobile wifi ?

Where is PAYG unlimited data?

I have just been trying to add an add on of the £40 unlimited data, but the option is no longer there for some reason.I normally have to start a tiny pack, then buy the unlimited data add on. Is there not just a way to buy unlimited data from the sta...

Confused About PAYG Packs – Why Two Options?

 Hi everyone,I’m a bit confused about the PAYG packs on offer and was hoping someone could clarify this for me. EE offers two different £15 monthly PAYG packs, but one seems noticeably better than the other.For £15, you can either get a pack with 25G...

EthanG01 by Investigator
  • 962 Views
  • 3 replies
  • 0 Helpful

Re: Why is the EE website so difficult to use?

I phoned ee and all they do is try to sell a contract or pay monthly plan. I can only assume ee make it hard for pay and go to try to force us to contract. The whole system is flawed. I’ve used up all my data and I want to get add ons to boost it aga...

Keeping mobile number

Hello. My old phone has died. Going to get a new pay as you go phone. How do I keep my existing number without the old SM card ?

Neilb1972 by Investigator
  • 621 Views
  • 5 replies
  • 1 Helpful

Facing Issue

I recharged my sim but was unable to activate the package. Also I'm unable to make call

Unable to buy pack

I tried everything . I just want to by a pack using my topup . I've tried the website but nothing works   Mod - Post edited to add title

Can't switch subscription pack

I'm trying to switch my subscription pack, but I (like many others) have encountered the issue where the browser is not displaying the payment authentication section.I've tried 3 different browsers (Edge, Chrome, and Firefox) and 3 different devices ...

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Data not working

HelloI have had a new SIM card and when I got it I purchased a subscription pack. I have tried accessing data, making a call and sending a text and it hasn't activate yet I had also call twice to 150 costumer service but still it’s not working any so...