Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1250 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1659 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26111 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13935 Views
  • 0 replies
  • 6 Helpful

Asking

I am EE user . I am now in Myanmar . From abroad ,By roaming on , by using EE SIM card, I could send sms to EE sms service, 150 but I could not received call from Halifax bank UK and others. I have to log in back to my bank mobile banking application...

Cannot buy pack or add on data - Abroad

Hello,I am currently abroad, so phoning EE or going into an EE store isn't an option.I would like to buy a pack or buy data as an add on. I have logged into both the EE app and website. My account is topped up with £10.25 credit. But every time I go ...

rjfarren1 by Investigator
  • 509 Views
  • 4 replies
  • 1 Helpful

Как пополнить счет новой симкарты ваучером?

Добрый день.Имею новую сим-карту ЕЕ с нулевым балансом. Нахожусь в другой стране и хочу попонить счет приобретенным ваучером. Могу ли я это сделать? Смс сообщения на номер 150 не отправляются.

Resolved! Roaming

I have access to Roaming 7 days but I can’t to use my date like home . 

handset

Hello  i have a EE pay-as-you-go sim under another email *********@******** the number is ***********. I was just wondering if I could get another handset as the other one is broken.  [Mod edit: Please do not share personal details as your posts are ...

Add ons

Anyone else having issues buying add ons. Topped up credit and won't let me buy anything. It's a joke.

Dazc4406 by Explorer
  • 657 Views
  • 8 replies
  • 2 Helpful

Data

I’ve bought a £15 subscription pack every month and it’s took the money out today but not topped me up 

Jayce1 by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

How do I get a top up applied?

It is impossible to talk to anyone and no e mail address or customer service.BT became EE because of the "Barbecue Effect" . Everyone talking about how rubbish BT was so name change vital.What will be the next Brand name?  Any suggestions?