Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
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Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
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What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
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What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
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Hi

Hi i need to talk to someone

Jade186 by Explorer
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Keeping boosts when changing packs

Hi,I have seen a number of threads about keeping your boosts when moving from old legacy packs to a current one but what about changing between newer ones?I currently have the £10 pack with 5GB of data plus 10GB and 350mins of boosts, which actually ...

Phone number deactivated

I have a pay as you go sim for my daughter for summer use.  It is not working even though i have topped it up several times.  Can it be re-activated somehow?

Clarrold by Visitor
  • 561 Views
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Urgent EE Contact

EE have cut off my daughter's mobile due to their incompetence and inability to change my payment card details.How can I contact EE RIGHT NOW to get my daughter's phone back up and running?

gac1_99 by Investigator
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Still can’t buy £30 Pay As You Go Pack!!!

I have a £15 Pay As You Go Bundle with UNL. text, UNL. calls and 25GB data. Because the data not enough for me , I tried to buy the £30 bundle (125GB data ,UNL. text and messages).First time ,I just sent the message: PACK30 to 150… I had the answer: ...

Szicso by Investigator
  • 1113 Views
  • 8 replies
  • 1 Helpful