If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I manage my mum account and received a text message stating she had changed her mobile number (this is not the case). Her account may have been hacked.She also thinks all her contact numbers have changed, but I think they have just been changed from...
Hi,I have a mobile broadband from 2 years ago. I've purchased a new sim but I found out my account has been closed.How do I reopen it?Regards,Helen
Hi, I have topped up my old SIM card, but it is not activated. Could you please help me to activate it. This is my number *********** thank you in advance. [Mod edit: Please do not share personal details as your posts are visible to the public. Thank...
I am currently abroad and not able to receive OTP texts. How can I resolve this?
Hi, I am on a £15 pay as you go pack, i texted ADD DATA to 150, it says "For £40 add Unlimited data that last up to 30 days, reply UNL DATA." i currently have £67.23 credit on my phoneWhen i text UNL DATA to 150 i get "Sorry, there has been a problem...
I have spoken to ee yesterday and they said my new contract will start after 10 min and it has been more than 36 hours and i don’t have any min or data i need to contact my family and it’s very hard for me rightnow
Hi, I just noticed I had received a text from EE on May 14th. The image is attached. I called EE, and the customer service representative I spoke to could not find anything. I told her to please attach a note to my account and not to disable it. I am...
Hi,Can I swap my credit over to get data instead of calls and texts?Thanks,Rach
Paid £10 for 8gb data but it says I don’t have any data now. Did I just paid for the SIM card then? If no then, How do I activate my data?thanks for the help.@ThanksEveryone
Hi i need some credit to male a call to my dying mom pls thank you
