Data Bundles

Joy481 · ‎29-01-2025

Hey, I swapped from giffgaff to EE and took the £10 pack. The calls are okay, but I can't access the bundles, I turn on data and it shows no internet, its like they are blocked or something, how do I use my data please

XRaySpeX · ‎29-01-2025

@Joy481 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎29-01-2025

Hi @Joy481

Can you access the BBC or just certain sites.

You might need to amend your internet settings, these can be downloaded here: https://setup-ee.wdsglobal.com/index.html

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎29-01-2025

@Joy481 Have you changed the APN settings to EE ? Have a read of THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.