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Community Activity
Over charged for phone call
Having topped up my phone for £10 I made one call lasting 26 minutes my balance afterwards showed 40p how is this right £9:60 for 26 minutes?
Resolved! Issue
Also having the same issue and no idea why. Applied online and heard nothing for a week, contacted EE to be told it had been declined on credit. Attempted to sign up again over the phone but declined a second time. Credit score is excellent. No mis...
Resolved! broadband drops out
as title says it drops out randomly but more often at night. Why is this happening
Resolved! Changing EE ID that is associated with forum account?
Is there a way to change the EE ID that my Community account is associated with?
Resolved! Unable to access my phone and landline plan and bills on the EE site.
Hello, I'm unable to access my phone and landline bills on the EE website. Has anyone any idea how I can resolve the problem?Thank you
Can't connect to the Internet (WiFi ! symbol)
Our EE Smart Hub isn't connecting to the Internet and says to sign-in on my phone and laptop. When you do, it goes to this webpage.
Resolved! the ee take me extra money for my bill and I need this extra money back
The EE took £50 extra from my account for the first bill, and I need this extra money back, please.
Cancelled EU roaming add on by mistake
HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...
Resolved! Re: Remove age restriction and content lock
Hi,I want to remove content lock!Thank you!
I've topped up but my pack hasn't renewed, How do I sort it?
My pack was due to renew today, so I've topped up this morning but it is just showing as credit and not renewing my pack. How do I sort it?
