Data Bundles

Joy481 · ‎29-01-2025

Hey, I swapped from giffgaff to EE and took the £10 pack. The calls are okay, but I can't access the bundles, I turn on data and it shows no internet, its like they are blocked or something, how do I use my data please

XRaySpeX · ‎29-01-2025

@Joy481 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎29-01-2025

Hi @Joy481

Can you access the BBC or just certain sites.

You might need to amend your internet settings, these can be downloaded here: https://setup-ee.wdsglobal.com/index.html

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎29-01-2025

@Joy481 Have you changed the APN settings to EE ? Have a read of THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.