If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi folks,So I've had a SIM card for years with ee. I live abroad and use it when I'm home for local service - it's also the number on all of my bank accounts etc in the UK. I've just realised that it's no longer connected to my account and when I try...
Hi I live outside the UK, my EE card has been unused for a long time, now I can't call from it, what can I do?
hellolong time not used my number. from march.I undesrstand that now is december. but maybe is it possible to renew number? I would like to pay balance but I cant do this.Am I lost number?
pay&go top up unsuccessful even though i have put on plenty of credit. Tried texting NOW, PACK15 nothing works
Hi there,I am in NZ, coming to Scotland for a month in a few days time. I have an ee number and the app and have managed to top up £20 poundsI am usually quite tech savvy, but for the life of me, I can’t find where I can just purchase a pre-paid data...
As the subject states, by texting SWITCH to 150 on PAYG, you should get a text return with a code to allow a discount on any sim deal when changing to pay monthly.This information is on the EE site https://ee.co.uk/mobile/pay-as-you-go-to-pay-month...
Hi! I moved home to my country last summer, didn't use my card after. They deactivated my card because of this, should have happened 6 (+3?) Month after I moved home. How do I find out the exact day when they turned it off? I called them but it is la...
Txing 150. Says message not delivered
I got a message saying my card payment was unsuccessful, so I went to the 'manage payment' page to check my card info. However, I got a payment error message: "Sorry, we were unable to complete your request right now. Please try again later". What ca...
How can I use current credit to pay the subscription pack? The option for payment just show the card option!
