We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Ive topped up another £10. My account says I have £10 credit. But when I try to call it says no credit and no texts get out without WiFi. HELP
Hello. Is there a way for me to have the receipt of my payment? I need to present it to my accountant. I cannot find it anywhere.
My card expired and when I try to add a new card to my PAYG account online to renew my pack I get as far as adding the new card details and the screen which displays all the details of the new card with a 'confirm' button ... when I click 'confirm' i...
I've topped up £20 to my EE for 50GB pack, but I only received 5GB for 30days and £20 are gone
Hello, my free boost data is ~3GB accumulated over the last few years. Wondering why it now appears as pending and can not be used as before. My subscription pack data finished but I cannot use the data from free boost anymore. KR
My SIM card has all of a sudden stopped working. Can't make calls, text or use any data.I can’t top up either…what should I do ?
so I bought a £10 SIM card from shop which I presume comes with a subscription pack pre loaded. I've created an account etc you can see from the screenshot that it's registered but I still can't make a call, sent a text or use any data. It's been 2 ...
Hi,I have to be away from the UK for about 8 months. I would like to know if my number will be retained if I continue to subscribe to packs. My friend told me that the number has to be connected to UK network every few months to keep the number activ...
HiI received a Text advising my PAYG cancellation was being processed and has completed, and to contact 150 if I didn't request this. I didn't request the cancellation and 150 were unable to help. Is there any reason why the message is advising to co...
Hi everyone,Can standard data add-ons be used in EU countries? I'm on PAYG with a monthly 'everything pack', but I'll only be needing data in Italy, so the 'roam-like-home' add-ons are excessive. Ideally I'd want to use a 2GB for 30 days add-on for £...
