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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2292 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3793 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15226 Views
  • 0 replies
  • 6 Helpful

EE won't let me reinstate my number

My account went into hibernation but I can't get though to anyone for help I try to call and it says that it's free for EE numbers but when I try to call them it says I don't have the data to make a call??Do I'm basically stuck beacause I can't top u...

Resolved! Joining ee

Hi everyone, I have a EE sim but I want to use my number from giffgaff and also want to try the 10 subscription for the 20gb for up top to 6 months but my previous sim doesn’t have that offer do I need to purchase the new sim and then transfer my num...

Angel67 by • Contributor
  • 459 Views
  • 2 replies
  • 0 Helpful

Pay as you go

Hi I need to cancel an order for subscription I didn’t mean to buy

Radz34 by • Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

Resolved! Top up did not renew data pack

Used PAYG voucher on 26/10/2024 (£20) but Data Pack did not renew automatically.  Current balance shows £19.72 (after I sent a text).

Missing £15 pack

Hi. I received my sim and paperwork for my pay as you go sim. I have the receipt to show i paid £15 for the pack. Ive activated the sim. The £15 is not on the sim. What else do i need to do?

EE not recognising my credit - won't renew pack

Hi there, I have an issue today where my pack should have renewed because I have enough credit, but EE's automated email and callbot is saying I don't have enough credit. Simple as that, just trying to get my pack to renew with the actual credit whic...

JDavo by • Visitor
  • 523 Views
  • 1 replies
  • 0 Helpful
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