If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a £10 pay as you go pack and usally have around 10GB of data and still do. I topped up on the 9th of November but for some reason it’s saying I only have 2.8GB left? Is it possible that my phone used up the data running something in the backgr...
I bought an EE sim card for 99p then went online and bought the package of 20GB, 500 minutes and unlimited texts for £10. Received another sim in the post today so put that in my phone and downloaded the EE app. My account says I have 36GB 0 minutes ...
MY NUMBER CANNOT TEXT OR CALL OR RECEIVE CALLS AT ALL - NO EVEN ABLE TO TEXT 150 - EITHER IN UK OR ABORAD. EE NOT HELPFULL AT ALL. THEY CHARGED ME TWICE FOR NO REASON AND I AM A CUSTOMER SINCE 2008 I NEED EE FOR MY NUMBER MOBILE TO CALL ME ASAP OR EM...
I can’t seem to be able to add a new payment card to my PAYG number?
Hi I can't top up my sim. I tried to do this from different devices and all the time after I add my card details it shows me:
I pay for my daughter’s subscription pack, she has her own EE account but it’s linked to mine. My debit card has expired so this month’s pack didn’t get added, but I am unable to add my new card. It says needs further authentication from cardholder ...
I was getting a pays as you go option deal for £20 which has 150 gb and now I ain’t getting the option on the app
Hi all,I recently went travelling and thus converted my monthly sim to a payg. I was told to keep this active I had to make a call from it every few months. So I gave the physical sim to my family in the uk and asked them to do this for me, while con...
I've tried to top up my phone 3 times in the last three days. And the money is going out but it keeps saying I don't have any data or credit left. When I've only had it for a couple of hours and didn't use it at all.
