If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I have a subscription pack set up and for some reason EE are taking £18 for the subscription and an additional £15 recurring card payment. My bank only shows authorisation for £18 a month. Thursday night I was on a call and instead of using free minu...
I agree - EE have changed their websites and now I cant find stuff I used to use regularly. I cant see the Top Up PAYG for example which I frequently used to top up my wofes phone - where has that gone ???
I'm currently on a pay as you go and since signing up my app/site dashboard has not been able to give me a read on my plan status. I'm currently in France and the site/app keep giving me an error message every time i try to add on credit to access my...
I ordered a PAYG sim online recently, but am wondering how it is normally delivered. The website says 2nd class royal mail service, but it hasn’t arrived after 5 business days. There also does not seem to be any helpline available or tracking service...
Hi there, as the new Iphone 15 has come out, I want to upgrade from a pay as you go sim to a monthly contract. I was just wondering if I preordered the phone online, what is the easiest way to transfer my number over to the new phone ? Does anyone kn...
Is there a quick way I can switch my old number onto my new ee sim card that has not been active for over 6 months.?
My daughter has my payment card on her EE payment details but wants to change it over to her payment card. When she tries to add a new card it says needs additional payment authentication.
I have £15 and i want to activate the PACK15... and say to me you need to buy credit BUT i have already!!!!
I have recently bought a very basic Artfone for my elderly Mother on a PAYG EE network SIM. With no known reason the phone has ceased to make calls or send texts. The calls immediately state that Call Forwarding is on. Call Forwarding has not been se...
Hello. I have international pack. I still have 250 minutes left , but when I'm trying to call abroad it says that I've run out of credit. It's not a first time . I spoke with EE several times and they say it's a technical issue and I can change my ...
