We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, I’ve just topped up online and I have been given the 16 digit pin. How can I activate it please.Thank you
Topped up, pack not auto renewed.This has happened 4 times now.Showing I have credit and confirming I have credit with 150.Had to wait in a cue to access your app for 5 mins and your telephone support never works. Communication experts? This is ridic...
I bought a new smartphone on PAYG EE with a sim card with a £10 top-up. The package includes a top-up card. When I insert the sim card into the smartphone it does not show the network even if I insert a card from a different network. Can anyone tell ...
Hi all. I’m on PAYG and have seen an offer on a third party site for a pay monthly sim. Would EE let me swap to this offer or be able to offer me something in this price range or is this not something they’d do? Many thanks.
I've only just switched over to EE, I went with the £15 pack of 25GB data and unlimited calls and texts. When I checked my pack it said "waiting" and I realised I needed to text NOW to 150 to activate. I have done that, and they responded telling me ...
Hi, I renewed my pack on Monday, it was due for renewal on Tuesday. I received confirmation that payment had been received. I have credit but the pack hasn't renewed, so I don't have any data. I'd welcome your help please.
Hi,I was hoping that somebody here would be able to help me. I'm asking this on my father's behalf, who had a PAYG account with EE however he's evidently not used it in a while (due to not keeping it topped up) and the number has become deactivated. ...
I've tried to change my account details as my cars has expired. I can get as far as putting in the details of the new card, and it then takes me to additional authorisation part which is then blocked and says contact site manager. I've tried it with ...
Good morning everyone, first time I have done this.I have 3 current number/lines on my account that are on a monthly plan but I have just ordered a new Pay as you go sim (subscription) and I wondered if I can add this to my app/website account? If s...
