If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi, I recently bought the £15 pound 50GB pay to go card, the cashier gave me a pin and that I needed to go online to activate the card? I am struggling to figure out how to work this lol. When I inserted the SIM card, nothing happened either, didn’t ...
Its been 2 weeks now since I bought my sim. But I still cannot view packs on EE app and website. I had to pay 30 pounds to get the sim from the airport and I want to change to a cheaper package. Any solutions for this?
I purchased subsection pack of roaming data, internet worked for 2 hours and stopped.I checked my account and it says "waiting".
I have topped up my 4 Gee Mini Wifi and I still have no internet?
I’m Going back to my country and is not coming back to the UK, how can I stop the automatic pay each month
For the pay as you go card, does the top-up balance count as the consumption record within 180 days? Or do you have to make a phone call or send a text message or buy a data package?
I have a subscription pack set up and for some reason EE are taking £18 for the subscription and an additional £15 recurring card payment. My bank only shows authorisation for £18 a month. Thursday night I was on a call and instead of using free minu...
I agree - EE have changed their websites and now I cant find stuff I used to use regularly. I cant see the Top Up PAYG for example which I frequently used to top up my wofes phone - where has that gone ???
I'm currently on a pay as you go and since signing up my app/site dashboard has not been able to give me a read on my plan status. I'm currently in France and the site/app keep giving me an error message every time i try to add on credit to access my...
