Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21548 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12379 Views
  • 0 replies
  • 6 Helpful

Resolved! 5£ pack

I want to apply for 5£ pack but there is no showing of 5£ in EE app and website 

Pay as you go wifi

I have a payg wireless router and I cannot access my data usage or top up. I think ive run out of data but it's still on. How do I fix this so I can view my data usage and if required buy more. Thanks

Resolved! invoice

Hi Were can get my Invoice for a top up and need the the invoice to send to my work place,    

onethat by Explorer
  • 408 Views
  • 3 replies
  • 0 Helpful

Roaming Abroad Issue

Hi,I currently have the £10 sim deal with 2GB data, unlimited texts, 1000mins calls - and naturally it works perfectly fine in the UK. I'm now in Spain for a prolonged period of time and wish to allow roaming abroad whilst over here (£25 optional ext...

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Resolved! Simcard

Hello I haven't topped up my EE in around 2 years and didn't know that was the reason why I wasn't getting any codes from my phone number until now. Is there any way I could re activate my phone number? I still have my old simcard with the number

yuhyuh91 by Explorer
  • 384 Views
  • 3 replies
  • 2 Helpful

Top up

I’ve bought a subscription sim pack by accident but I just wanted to top it up. Can I just ignore the fact it’s a subscription sim and just top it up like I normally would? Thanks in advance.