15-03-2024 01:56 PM
I have searched and searched for an answer to this very simple question. There is nowhere I can find in any of the various pdfs, queries etc after 1 hour of searching. I just want to know if I still have credit for sending texts or making calls after the 30 day data offer expires - that is all I'm asking...
15-03-2024 02:00 PM
If you bought a £10 pack with it then it's spent.
What does texting AL to 150 from your no. fully report verbatim (it is free)?
15-03-2024 02:07 PM
So I don't have any credit at all for anything at all after 30 days from the £10 top-up.
Since I do not use my mobile for any internet usage except from my landline wifi then it would be a total waste of money for me is that correct? Thank you for your rapid reply.
15-03-2024 02:08 PM
It would be SO MUCH MORE HONEST if EE made this clear.
15-03-2024 02:20 PM
Then why buy a £10 pack if you didn't intend to use it? You knew it only lasted 30 days. You could've stopped it before it was auto bought.
15-03-2024 02:28 PM
Nowhere at all does it say anywhere at all that I have nothing at all after 30 days - which is precisely why I asked the question: "I just want to know if I still have credit for sending texts or making calls after the 30 day data offer expires - that is all I'm asking"
I think that is dishonest. I was trying to find out what happened if I top up my payg phone with £10 and it was IMPOSSIBLE to get an answer without your help. Please DO NOT ASSUME THAT I WAS A CRETIN and bought a top up without researching. The simple truth is it WAS IMPOSSIBLE to get an answer. Thank you for your understanding nd empathy.
15-03-2024 02:32 PM
All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.
Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
15-03-2024 02:41 PM
Many thanks for your patience. When I go to top up my account it does not say anywhere at all that there will be an AUTOMATIC enrollment into a service I SPECIFCALLY DO NOT REQUIRE and THAT MY CREDIT WILL TOTALLY EXPIRE in 30 days unless I TEXT STOP PACK TO 150 PRIOR TO TOPPING UP MY ACCOUNT. This, in my humble opinion, is utterly despicable and downright dishonest.
15-03-2024 02:45 PM
My solution is to ensure that my credit NEVER reaches £10 - that is the only way I'll be using this phone in future. Bad EE.
15-03-2024 02:47 PM - edited 15-03-2024 02:48 PM
That'll work! Simpler & less error prone to text STOP PACK to 150 & you'll be in control.