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Top up twice on work phone device

Sob538
Visitor

‎19-05-2025 07:21 PM

Had to top up twice on my work phone device today both credits have been removed from my bank account but only one had showing up to top up the phone what's the best way to contact about getting refund for first credit that seems to have disappeared, thanks 

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XRaySpeX
EE Community Star
EE Community Star

‎19-05-2025 08:44 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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