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Number not working

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Davies8315
Visitor

‎04-02-2025 09:14 AM - last edited on ‎04-02-2025 09:17 AM by

07********* not working says Register failed. Still got £17.05 credit !

[Mod edit - Please do not post personal information in the community]

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Schockwave
EE Community Star
EE Community Star

‎04-02-2025 10:04 AM

Hello @Davies8315 ,

Welcome to the community,

How long ago is it since you made a chargeable call or text?

Your number may have gone into hibernation, see here:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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Schockwave
EE Community Star
EE Community Star

‎04-02-2025 10:04 AM

Hello @Davies8315 ,

Welcome to the community,

How long ago is it since you made a chargeable call or text?

Your number may have gone into hibernation, see here:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.