Card payment

Sarahll09 · ‎28-01-2025

Trying to make a payment with a new card and the app has frozen saying more information needed but no space to add anything . How can I make a payment?

Northerner · ‎28-01-2025

Hi @Sarahll09

Sounds daft but turn your phone into landscape (sideways) can you any more boxes.

https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.