Card payment

Sarahll09 · ‎28-01-2025

Trying to make a payment with a new card and the app has frozen saying more information needed but no space to add anything . How can I make a payment?

Northerner · ‎28-01-2025

Hi @Sarahll09

Sounds daft but turn your phone into landscape (sideways) can you any more boxes.

https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.