The EE Community

Resolved! Text message from 1111 saying it is EE with an offer - genuine?

I have had a text message from 1111 saying it is EE offering me free EU data roaming for being a loyal cystomer? It asks me to reply 'YES' to accept the offer by 26th March. Is this legitimate or some sort of scam?thanks,

5G and Signal Issues since switching to ESIM!

I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...

How do I talk to someone?!

Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Obtaining QR code to set up new iphone

Hiya I have recently purchased a new iphone and am trying to transfer the number from my old one. The bluetooth syncing is not working and the alternative appears to be scanning a QR code. Does anyone know where I can obtain this QR code from?Than...

Kuma 5g router

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...

Unauthorised charges

My wife found she has £130 of extra charges this month and then further charges this month from my daughter's phone. Looking through her phone, she has a couple of text messages which come from a phone number which Google says is scammers but other t...

Voicemail on iphones

Is it possible to delay the time a call is diverted to my voicemail, so I have time to answer the call? This cannot be done on the handset.

Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

Resolved! Christina from Newcastle

I would like to say a massive thank you to Christina from Newcastle for all her help today ar 8.49pm on the 20/3/2025I would like to say thank you to Christina and what an absolute asset to EEI'm not going to go into to much detail but In the past mo...

The EE Community

Welcome to the EE Community

Featured Posts

Join the YouView research panel

EE TV & TNT Sports red button

Coming to Netflix in March

Community Activity