We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
On the 15th of July
I'm having problems recharging my account and the web page is asking me to require additional payer authentication to recharge my account. The image of the website is not displaying, is there any other way to top up?The Chinese on the screenshot mean...
I used to use EE phone number as pay as you go but I won't use it from now on because I'm going back my country.In my case, do I need to go through a cancellation procedure?Or will my phone number and EE account delete automatically after a certain p...
We've bought a PAYG sim card to use in Spain. The device has previously been used in Spain successfully (on a pay monthly contract.)We've topped up by £15, selected a subscription pack but it's not showing on the account and we're struggling to get t...
Hi all. I'm trying to top up from my mobile using the usual EE site but keep.getting an error message. I select the amount, select the card I usually use and put in the CVC. Then I get a oops, error message. I tried to.add another card and pay from t...
Hi was wondering if anyone can help rang EE to remove my adult content lock she said she did this but still can't access anything can anyone help please thanks.
My replies to 150 dont work...And now?
Hello, I was trying to set up the card monthly payment for my pack of I would have to pay 10 percent less, however that did not happen and charged me the full 15 pounds, and placed it iny balance, then I tried to get the 15 pound pack, but the 150 me...
I bought a pack but can’t see it on my account
Hi i have 15 pound credit but i don't have any data for some reason
