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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 278 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 429 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23269 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12966 Views
  • 0 replies
  • 6 Helpful

Resolved! Limit cap

I am on pay as you go and it's saying my spending limit is done  how do I remove it

Leelee22 by • Visitor
  • 344 Views
  • 2 replies
  • 1 Helpful

PAYG simply does not work

I type PAYG to 150, i wait for a text which shows me the different options, i choose one of the packs below and type on "PACK10" they ask me to say yes to confirm, so I say yes, and then i get no response after 20 minutes of waiting? I do this whole ...

Resolved! Re: How to reactive SIM card ?

I think my number has been deactivated as I have been away for a while and haven’t used the SIM. How do I get it reactivated?

AKKAN7 by • Explorer
  • 533 Views
  • 5 replies
  • 1 Helpful

2 payments coming out per month.

I'm on a £15 per month contract, I was aware that they put the prices up a while ago by about 15%. However I have looked into my bank account and I have been getting charged the £15 per month and another payment of about £22.32 and then that went up ...

Credit

Hi, my husband has added credit to my pay as you  go account not realising I had subscription. Is there anyway of getting a refund or using it to pay for future subscriptions? 

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