If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I've found out that my account has been closed/deactivated. During the last few days, I haven't received calls or messages.I had 15 ₤ credit on my Pay As Go sim card and under the Payment History, mentioned "Closing Adjustment" and "-15.00 ₤".How...
Hi, I recently purchased a credited PayG Dongle and it’s ran out of credit. I’m trying to top up and the link is not letting me. How do you do this and how do you transfer the credit once I manage to get topped up to the Dongle?Any advice apprecia...
Hello, I'm a PAYG customer with no subscriptions and have just bought the Unlimited | 30 days data addon.I have to go to Italy for work for more than two weeks. What is the best data roaming option(s) available that go with the above? Can I activate ...
Hi guys, I have this pack right now with 50g per month data, I now see they have an offer of 100g with same price, can I ask how do I get this deal? many thanks
Hi I have a problem with my phone, can't either send texts or make a call, is there any way you could help? I just topped up the phone...
I have a pay as you go SIM card. It has not been used to make calls or texts in 6 months and is now not registering when I put it into phone. But several companies are linked to this number and I need a text to access them. My account is showing the ...
I am looking to see if an unlimited PAYG sim offer that I can use for data would be also available in store. Nearly impossible to find this answer on the EE website and trying to get a helpful human to talk to via the phone numbers is impossible. Any...
I bought a PAYG sim 18 months agai and it worked then and I topped up a month later and it also worked in Norway on that occasion am now in Italy and topped up with £10 yesterday and I have no signal.
I’m on pay as you go, how do I purchase a pack that will allow me to call Germany now and call the UK when I’m in Germany?
I made the mistake of accidentally topping up £13.50 to my account, my intention was to top up £13.50 to the pack where i get data, calls and text but now all i have is £13.50 credit which has now dropped to £13.30. I'm worried
