We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Please help I can't use my credit to purchase add on
Any idea when this will be fixed as I put on credit but now I can’t add boosts from the credit
Trying to set up an automatic renewal for my 30 day pack but having authentication error it says it has taken but in red it says it is not going to renew
Hi,I'm travelling to South Korea and need to use data on my EE Pay as You Go phone. In the EU, I can pay £2.50 per day to access my packs. Is there an equivalent scheme in South Korea (i.e. data add-on for PAYG customers) and what is the cost, please...
Hello,I previously subscribed to a £40 unli data, call and sms with a pay as you go sim. When it expired, I want to buy a cheaper pack which is PACK15. I already £15 credit on my account. However, when I texted 150 “PACK15” it replied “To buy your £1...
Previously, it was my understanding that, when one buys a PAYG subscription pack (e.g. 8 Gb for 10 GBP), these 10 pounds counted towards the balance and effectively gave one corresponding amount of data straight away. Now, it appears as though this a...
Hi! I’ve used the same EE PAYG SIM card every time I’ve been to the UK. But now I noticed that you have the 20GB for £10 summer deal if I get a new SIM card, so just went down to my local corner shop to purchase that. However, I don’t understand how ...
Hi all,Does anybody know what i can do here? I have tried to contact EE customer service but get cut off. They then send a text to request a callback, but then send a second message to say 'sorry something went wrong'.My PAYG sim card arrived in the ...
