If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi I can't top up my sim. I tried to do this from different devices and all the time after I add my card details it shows me:
I pay for my daughter’s subscription pack, she has her own EE account but it’s linked to mine. My debit card has expired so this month’s pack didn’t get added, but I am unable to add my new card. It says needs further authentication from cardholder ...
I was getting a pays as you go option deal for £20 which has 150 gb and now I ain’t getting the option on the app
Hi all,I recently went travelling and thus converted my monthly sim to a payg. I was told to keep this active I had to make a call from it every few months. So I gave the physical sim to my family in the uk and asked them to do this for me, while con...
I've tried to top up my phone 3 times in the last three days. And the money is going out but it keeps saying I don't have any data or credit left. When I've only had it for a couple of hours and didn't use it at all.
I have credit of £20. I need to change it into monthly £20 plan.
How can I register my PAYG sim that I have been using for years (topping up by card which I want to still do), but want to register my number in case I ever lost my phone as the number is important to me. I registered for an EE account but can only s...
I am just about to set the above up . My question is do I set the top up payment to £10 as it’s a £10 pack or do I edit the payment to £9 which is what it should be with the 10% off ?
I already have money in my credit, I want to use that amount to buy a £20 pack, but I can’t without paying more money. I just want to use the amount of money I have spent on my credit to buy data
