If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
HiOn my account I've made changes that I cannot restore them. I want to cancel the current 30Days_125gb. By the way, it seems that I can use what is remained of my data if I activate the rollover item, by buying from some certain packs(is that right?...
I have paid minimum still my plan notnactive
Hi the app is not working and I want to top up my EE so I can have data, texts and minutes. Please support where you can to assist me with this
I brought £5.00 E Voucher from Sainsbury. But I don't wanna use EE cards anymore, cause it's expensive for me. Can I get this £5.00 back?
Currently on £10 per month plan with 100 mins. Want to upgrade to £15 per month unlimited mins. Can I just upgrade and will it be seamless?
Anybody else having issues with credit? I can’t call 150, telling me insufficient credit, I have 12.6 GB of data but won’t connect to internet on 4G, it’s doing my head it!
Hi, I'm from Australia.I went to the UK last year in December and purchased a pay-as-you-go sim. I was able to use this all over Europe.I'm going to Europe next week from Australia and I want to use the same sim I used. I logged onto EE and topped it...
I have 20.00 credit and want to use it for a pack costing 20.00 but it will not take the 20 out of my credit and is asking for me to top up from my bank card.
Changing a PAYG sim to monthly, and keeping same number
