If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought a new ee pay as you go sim and topped up online from my other phone and it showed successful and I got the confirmation email but it didn’t go on the account, I have since put the sim in a phone to activate it and top up to receive the data ...
My sim expired, but the number I had is tied to a lot of things including whatsapp.Is there any way to get my number back?I logged into the app to ask through the help chat (as I am currently abroad), but chat is not an option.Thanks for any help!Chr...
Hi,I'm trying to purchase a new subscription pack for my phone and my bank requires an authenticator. I've tried to purchase it on my phone and web browser multiple times. Each time I try on my laptop, it says the content is blocked and to contact th...
Hello I currently have pack £20 which last for 30 days but I finished my data and would I like to renew my pack early with my £20 credit and it’s not allowing me. Please could anyone help I alway have the credit just need to renew the pack
Hi,I need another 10gb data to last a couple of days. Looking at add ons I see one for 10gb that last 30 days, however when I look at the details it states "pay as you go add-on, 500MB UK data, 3G and double speed 4G for 7 days" Does it mean 500MB li...
Since I top up my credit by mistake, can I get my top up back?
hi how do i reactivate my line as i have not used it foe over 4 months and now says no service ?
I've been using VIPTALK01 (previously TALK01) for years as I am an intermittent user, and spend 95% of my time connected to either home or work WiFi. Is it possible to still subscribe to this pack with a new SIM card? I am hoping to get my dad (late...
Hi,I have bought myself a PAYG sim from supermarket. I can see there are very handy subscription packs on offer. When I try to purchase them in my online account they only show the standard data they come with and don't say if there is extra data bei...
