We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Had to buy a new SIM card as last payment needed some additional authentication.. although being a customer on the same card for numerous years.. however no help was provided, spent further money on this, inserted and greeted with this message but u...
I just paid £20 for a pack, twice. But my balance is £0! Help!!
Hello everyone,I Topped Up on the 9th, and it should have Automatically Renewed on the 10th.Everything looked fine on the 9th, and the Credit still shows correctly on my account on the 13th.All the TEXT HELP options say that I have credit on my accou...
Hiya how do I cancel my pay as you go? I accidentally purchased it, the reference number I was given doesn't work on the website, the EE team I called on the phone can't help, and there isn't a live chat. I Can't find where to cancel it and needs to ...
Hi the EE team, This September, I am going back to my home country to work after graduating. My flight is on September 7th. I would like to cancel the subscription that will be charged next time from the bank account, and I also have £20.5 remaining ...
My sim card was working in Turkey. Now it has stopped. I am on pay as you goi created My EE account and tried to register my mobile phone. I couldnt find the account settings
Hi I'm in south America now and I can not make a changeable text or call I don't want to lose my ee number , I can't call EE because my SIM card will not call out i was on a contract but at the end of the contract I moved it over to pay as you go so ...
Hello, took out a EE sim for mobile broadband for when travelling in the UK.Last month hardly used any data. I understand this will rollover?I dont want to pay another £30 for more allowance so have cancelled my subscription. Will i still be able to ...
