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20£ bundle does not activate

Wrightmehere7
Visitor

‎23-02-2025 08:13 AM

Hi,

I have 20£ on bu credit. With it im trying to get a 20£ plan with 50gb of internet. After i complete purchase it does not deduct credit and neither activating a plan. But it sends me message that its succsesfull. Any ideas?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎23-02-2025 08:56 AM

How are you doing it? Have you tried texting PACK20 to 150? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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