Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
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tracking

new phone supposed to be delivered today, I was told I would get a message about the DPD time slot, no message has arrived, very annoyed that I have to stay in wondering when it will arrive 

RJH64 by Investigator
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Confused

Rang about new phone last night I wanted an Iphone11 with 40 gb of data and was told that they didn’t call it that anymore and 40gb wasn’t an option it’s 125, what’s this all about? Ordered new phone but had no confirmation 

RJH64 by Investigator
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  • 3 replies
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iPad delivery

My order is being delivered today and I have just called out on an emergency as I am a nurse. Can the iPad still be delivered as someone will be in if I give you the name of the person I am happy for to accept the delivery?

Lenovo Smart M8 seems to identify itself as Lenovo Smrat M8.

That typo bothers me; could the device have been modified by some unscrupulous hacker type person? It also keeps asking me to complete the setup by signing in to my Gmail account, which I've already done!My Spidey senses are tingling.

Resolved! Apple Watch Ultra midnight ocean

Hi there,  just wondering how long others are waiting for delivery of the Apple Watch ultra midnight Ocean ? When I placed the order on the 22nd October, the lady said it would be up to 2 weeks for delivery. The website at the time said something sim...

Jboyd493 by Explorer
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  • 2 replies
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Phone order

I upgraded my contract on Tuesday which was the 1st nov 2022 I have recieved and order confirmation but I have not received any texts or emails from ee or. Dpd about my delivery and I can’t track my order either to even see if it has been dispatched ...