13-10-2023 11:29 AM
Hi, I did an upgrade over the phone and paid £30 upfront 20/09/2023. Have a copy of the contract and all but no confirmation at all. I was told to up to 28 days, I’ve also called twice with the same information but didnt recieve any update at all.
13-10-2023 11:42 AM
Hello @saiinarvadez.
Thanks for coming here.
I would recommend allowing the 28 days, if you have still not received an update then please be sure to let us know.
Katie
13-10-2023 01:59 PM
Okay thanks. It will be 30 days on the 20th but sure I will wait.
16-10-2023 03:24 PM
Hi, I was wondering it’s been 26th day now but i did not receive any confirmation email at all. I’m worried It didnt go through
