Orders

A place to ask questions about your orders from EE.

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Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 56207 Views
  • 118 replies
  • 15 Helpful

Order

I placed an order on 8.12.22 which was in stock with 1 day delivery. I have heard no more? please advise me what’s happening!

EB307 by Explorer
  • 312 Views
  • 4 replies
  • 0 Helpful

Dpd didnt knock

Dpd driver Mark stated he knocked and sent message saying wouldn't be back till following day. He never knocked I was in with my daughter and my dog would have bark. Not happy waited in all day for item to be **bleep** on from dpd as they are useless...

Joy81 by Visitor
  • 895 Views
  • 3 replies
  • 1 Helpful

Order

Hello I how would I know if my order has been accepted 

Glass

I just want to buy the xrai but it won’t let me unless I connect with ee 

Resolved! Upgraded

I've ordered the Google 6a with fitbit watch but when I got the confirmation email it doesn't mention the watch does this mean I won't get the watch 

order 15th November

hi any help me out out , made an order paid money 130 pounds got email and order number , but no other information from 15th November , tracking does not work and have no emails only 1 email on 15 nov tried chat and they say they can do anything how ...

guy61 by Investigator
  • 309 Views
  • 2 replies
  • 0 Helpful

IPhone 14 Pro Max Update? Ordered 9th Nov.

Order the iPhone 14 Pro Max 5G 128GB Space Black as an upgrade on the 9th Nov. Received multiple “Your order is coming soon” messages. Any updates on a actual date?

SyedM7 by Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

iPhone 14 pro max 128GB Space Black

Hi  I placed an order on 12th November for a 128GB Space Black iPhone 14 pro max and I still have no idea when I’m likely to receive this. Is there any update as to when this is likely as I was told on the phone originally that it would be 7days from...

KR3 by Explorer
  • 327 Views
  • 1 replies
  • 0 Helpful

Delivery

Ordered a phone still waiting on dispatch date 

Owen146 by Investigator
  • 294 Views
  • 4 replies
  • 0 Helpful