If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I want to take something, I’m a new customer but it tells me to add EE number which I don’t have. How else can i take something without giving EE number.
I upgraded my phone and received a discount on the condition that I send back my old phone. My old phone is still locked to the EE network so I wanted to know if I needed to unlock it before sending it in. It has already been factory reset.
Hello,Is anyone else having issues with the delivery of the apple watch ultra from EE?I originally ordered my watch on 2nd of October. I called on the 12th to check if there was ETA and the chap I spoke too, told me if I cancelled my order for my tra...
i ordered a tv were is it
I have ordered Iphone 13 pro, but due to some issues the support team couldn't be able to complete my credit check. Hence, they cancelled my order. How long will be take to initiate refund to my account.
Hello, I have ordered an iPhone 12 Blue 64GB model and had got a message saying "Your order [order number] is on the way." and that's about it. Does this mean that DPD has my phone? and that it's actually on it's way. As this message was sent to me a...
Hi,i made an order for store delivery, when i check ee tracking it says it was dispatched yesterday morning. i cannot track this any further and i was hoping it would be ready to pick up today but i have not heard anything. Is this normal?
I made a new order for upgrade 4 days ago and still have no phone and when I track the order it says not possible to track. Help please
I added an accessory to my plan and received an email but no order number to track it? anyone had this problem? when can I expect my order to arrive
I ordered the iPhone14 pro max256G black on October 9th, doesn't ee's official website say that it will be delivered within 21 days? Why I haven't gotten a new iPhone yet
