If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Do we know when communication will be sent out regarding delayed orders? I placed an order on the 25th November and have had no comms since? Money taken upfront for handset which is fine but I don’t want my monthly bill to increase by the £30 as well...
Hi, I ordered Samsung Galaxy 22 Ultra yesterday morning and paid £30 upfront fee and have not received confirmation email or text and was supposed to get my new phone today but a bit worried I wont. Can anybody help me? Checked spam and nothing there...
I ordered a new 'phone (in stock) on Monday. It has not arrived and the tracking doesn't work. I can't find a chat box anywhere and I am currently in perpetual telephonic hell being aurally abused by Cliff Richard and Mariah Carey...........what a ho...
I made an order for a new phone on 23th November and have not received any information on when it will be delivered. I have tried the online order tracker and says that there is no information available and that i will receive texts with updates but ...
hello, I have a 6-week order for the iPhone pro max 256.g black, what's happening, I was told to change the color, because it comes faster, I changed it but in vain, what's happening, it takes too long
If I order an upgrade Saturday eve, would I be able to pick up from store on a Sunday (following day?).
Hello ,I placed order iphone 14pro max 2 weeks ago,after 3 day my order has been confirmed but unfortunately till now I didn't receive anything. When can I get my order?
I placed my sim only order (ref: xkoXXXXXXXXX on 25th Nov and still not received today!! I try to track my order and couldn’t see any details. Rang up the hotline and the CS couldn’t shed more lights in my case as well. Anyone knows what’s wrong with...
hi, i really need help. today i broke my phone so i decided to get a new contract with ee for 30 pounds today and then 50 or something everymonth. i did all the steps, billing, address etc.. and when i confirmed it on my bank i was charged the 30 pou...
Hi I’ve upgraded and my phone should have arrived today with dpd but it hasn’t and they are now saying they will deliver on Monday but I won’t be in that’s why I have waited a week and paid for Saturday delivery can you help
