I got a phone from you 2 weeks ago.with sim card paymonthly 64 p. Can i change

Raima37781 · ‎31-10-2023

XRaySpeX · ‎31-10-2023

@Raima37781 : Not if you've surpassed the 14-day cooling-off period.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎01-11-2023

Hi @Raima37781

Thanks for coming to the community.

Please see our Returning a Phone or Device Within 14 Days | Orders Help | EE Help page for full details 🙂

Leanne.