31-10-2023 11:01 PM
31-10-2023 11:09 PM
@Raima37781 : Not if you've surpassed the 14-day cooling-off period.
01-11-2023 08:28 AM
Hi @Raima37781
Thanks for coming to the community.
Please see our Returning a Phone or Device Within 14 Days | Orders Help | EE Help page for full details 🙂
Leanne.