No email confirmation for Iphone 15 pro

[garethholland]

I have received no email confirmation for my new employee phone order I placed on Saturday ?

[Chris_B]

@garethholland  Have you checked your spam folder ? 

[garethholland]

Nope I've checked this several times, I have paid the upfront cost of £30 as well

[Christopher_G]

Hi @garethholland 

How did you order? Was it online or over the phone?

Chris

[elfares1991]

call them, it happened to me, the order didnt go through

[garethholland]

So they refunded me my up front cost of £30, I placed another order this time for the iPhone 15 pro max 256gb and they’ve just sent my infront cost back again not accepted the order, I can see the email confirming I’ve placed the order I am an Employee as well? this was all online 

[garethholland]

Up front not infront

[garethholland]

I’m not sure what the number is for the employee line as when I call up EE they say they can’t help me as I’m trying to apply for the employee contract 

[Christopher_G]

Hi @garethholland 

I've sent you a private message. 🙂

Chris