If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I have completed an upgrade online, and £30 up front cost has been taken from my account, however I have received no confirmation and device is still sitting in basket. Any ideas? @EEupgrade
Had a message saying that ee now offer 36 month plans but have to call 150. No stock of most iPhone 14 pro so do stores offer the same flex pay option of 36months ?
I signed a new contract for a laptop in store with EE yesterday , the Laptop wasn't in stock so its been ordered, I have now decided I want to cancel, but I see the 14 day cancellation period doesn't apply to contracts signed in store , does this rul...
Ordered the new iPhone 14 Pro max in spaceblack 128gb on 29th of October and was told delivery will be within 28 days still haven't had a email off dpd and the only updates im getting on the ee tracker is its coming soon and mu orders on track, so fr...
Hi added some new beats to my plan on 11th December and still no update on my delivery. How do I go about finding out what the issue is and how to cancel as I may as well purchase from somewhere else based on the wait currently
Hi I am Ziaul Haque Jubel. I ordered a apple iPhone 14 pro and watch se22 last Friday. When I track my order It shows dispatched so can you tell me when I collect my products.
i am waiting for my order for my new phone and it still hasnt come
i am waiting for my order for my new phone and it still hasnt come?
I placed an order last night via live chat for a new device as joining from BT but haven’t received a conformation email only thing i have is the screen share email that says status confirmed,when rang last night to get email was being transferred to...
Placed an order on Tuesday and was told it would be delivered to the local store on Wednesday. Have had an email to say it’s “on the way” from EE but nothing else. Has anyone else ordered for delivery to the store recently and have any idea of time f...
