If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,I ordered a Chromebook on the 3rd and have only had an order confirmation. The tracking number does not work. I have not had a delay this long with no information regarding an upgrade, I have been with EE many years.
Hi can you confirm if my order will be with me soon ?
Hello! I upgraded my phone recently and paid a £50 upfront cost. I got the phone fine and it's been about a week - the £50 was just refunded. Any idea what's happening or if I should expect another payment to go out randomly soon?
So I upgraded my phone plan on the app on January 31st and got a confirmation email say that my order had been confirmed, but since then nothing I got to track the order and just get sorry can't show your order details right now
I had ordered a 5G hub with an unlimited data plan. the hub came with the box yet no sim card. the sheet of paper said it was included. I have tried contacting EE but not success.
Hi, I recently placed an order online and have only received an email detailing my direct debit saying " here's how you will pay". Does this mean my order was accepted and I should just wait for tracking number or do I have to phone customer services
Ordered an upgrade iPhone 14, had confirmation email on the 2nd but not had any updated emails for delivery and cannot track using order number
Hi, I placed an order for upgrade to a samsung galaxy S22 ultra (256 GB phantom white) on the 16th of January. I got a confirmation email but have had no further updates and the order tracking number doesn't work. Payment has also been taken via my a...
Applied for the samsung galaxy fold z3 I have a order number also upfront payment has been taken does this mean I've passed can someone let me know please thank you
Hi everyone just a qucik one i preordered the s23 ultra as an upgrade i have recieved a confirmation text but no email is this still meaning its accepted and says dispatch in 21 days
