If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
It’s a bit of a black hole once order is placed and next day delivery promised by EE. The tracking service simply says look out for DPD. Surely this day and age EE can provide better service!
Ordered an EE SIM 3 days ago (surely they have those in stock); got the order confirmation and since then nothing. I would have expected some delivery notification by now.This is not a good customer experience, especially as I am looking to port my ...
Hey, I did a phone swap and I was supposed to receive a prepaid envelope, but it never arrived. Time is running out, can I drop it off at a EE store ?
Hi when I will receive my order?
Hello I put an order through but haven’t had no confirmation email and when I go track order it says can’t be tracked right now
Hello I upgraded my phone to the iphone 14 on the 8th of april but the tracker is not giving me am expected delivery date. Can you advise?
Upgraded a handset 2 weeks ago online and there was an offer of trading your old handset in. ‘We’ll send you a package was the line!’ When? I wonder and to where would you chase this up?
I upgraded on Tuesday 11th, the upfront payment was taken from my bank straight away but I have no clue as to whether my order is acknowledged as I have not received any order confirmation???
