How do i find my invoice number

[Shazza147]

I have misplaced my invoice number can i get tge information

[Leanne_T]

Hi there @Shazza147 

Have you recently placed an order and need an invoice number to claim for a free gift? 

Leanne.

[Craig0913]

Hi leanne,

I am having this problem, can you help me please 

[Christopher_G]

Hi @Craig0913 

Welcome to the community.

Is it a monthly bill number that you're looking for, or an invoice for a device?

Chris

[LillyF]

I'll jump on this thread, as having this exact issue - cannot locate invoice number following upgrade to new S24. 

I am apparently eligible to claim free gift (Galaxy6 watch) but cannot locate invoice number to authenticate claim. 

The upgrade and order was done over the phone via EE helpline, i've received contract documents but nothing with an invoice number, only a reference number. 

-Lilly

[Katie_B]

Hello @LillyF. 

Have you received an order number?

You should also have a delivery note that came with your new phone. 

Katie

[lindseyprry]

Did u find it as I'm having the same issue 

[lindseyprry]

Hi, I'm having the same issue. I Have the order number but cannot find the invoice number and today is the last day to claim the watch.

[Katie_B]

Hi @lindseyprry. 

Please enter your order number in the section which asks for your invoice number. 

Katie

[lindseyprry]

OK, thank you 😊